Returns and refunds
For any returns contact address:
4005 Campus Drive Fort Worth, TX 76119
How to Submit a Return or Reprint Claim to Her Dynasty
- Email herdynastymedia@gmail.com
- Find the specific order that has the defect or print error.
- Submit an issue: Submit issue of the affected product.
- Provide proof: Let us know whether you want a refund or a replacement/reprint, describe the issue, and upload clear photo or video evidence showing the defect.
- Timeline: Claims for damaged or misprinted items must be submitted within 5 calendar days of product delivery