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Returns and refunds

For any returns contact address:
4005 Campus Drive Fort Worth, TX 76119


How to Submit a Return or Reprint Claim to Her Dynasty

  1. Email herdynastymedia@gmail.com
  2. Find the specific order that has the defect or print error.
  3. Submit an issue: Submit issue of the affected product.
  4. Provide proof: Let us know whether you want a refund or a replacement/reprint, describe the issue, and upload clear photo or video evidence showing the defect.
  5. Timeline: Claims for damaged or misprinted items must be submitted within 5 calendar days of product delivery